Your learning and development goals demand a reliable learning partner with the resources, experience and creativity to help you create great learning programs that close skill gaps and boost performance.
Successful leaders - current and aspiring - need more than generic, canned training on people management, empowerment and communication. They need deep-dive, situational training that puts these important topics into the unique context of your business, people and customers.
We can help you bolster your leadership training by building tailored programs - facilitated and digital - that go beyond the generic and focus on applied, situational learning rooted in your culture, teams, processes and frameworks.
Your sales teams need regular training and coaching as products, processes and scripts evolve. We can help you optimize sales performance by building high-impact programs around:
- Your markets
- Your product portfolio
- Situational selling skills
- Selling processes
- Account planning
- Tools and CRM adoption
Many canned sales enablement programs exist, and some are pretty good but they are one-size-fits-all. We can supplement or bookend those programs with courses and modules infused with your products, services, customers and situations that make up your business and not a generic one.
New tools, new software, and new platforms arise constantly - your users not only need to learn and maintain their technical skills, they need to be fluent in when to perform a task and why. Context and situation matters. We can help you deliver exceptional user training for internal users, customers and partners driven by application, practice and feedback. Whether you need short, on-demand how-to videos for reference, or facilitated live training for deep-dive skill building and certification (or a blend of these approaches), we can help you rollout a solution that fits how your people prefer to work and learn.
Onboarding & Orientation
Research shows that job performance, job satisfaction and retention are all improved through an effective onboarding program. Colter can help you design a successful onboarding program that includes:
- Engaging introductions to the organization, its products and culture
- New-hire training programs
- Welcome Kits and new-hire materials
- Video presentations (e.g. Executive welcome messages)
- Structured mentoring programs and activities that connect new hires with seasoned peers and managers
- Timelines and checklists mapping out a new hire's "First 60 days"
Compliance & Regulatory Training
If your organization - or line of business - relies on conforming to specific laws, regulations and company policies that apply to its day-to-day responsibilities, Colter can assist you in developing the necessary training and reference documentation to ensure compliance and improved on-the-job performance. Colter has extensive experience in capturing, documenting, and creating training for a wide range of compliance-, or regulation-based industries. We also have deep experience in generating the mandatory SOP documentation that serves as employees' on-the-job reference on manufacturing lines, in laboratories, or health facilities. Compliance/regulatory needs we address include:
- Life sciences GMPs/GDPs
- Manufacturing ISO 9001
- Banking regulations
- and many others
National Association Certifications
Colter has broad experience creating curriculum, assessment tools and certification programs for a number of national associations and their membership. If your organization is seeking a partner to build, overhaul or put online your curriculum offerings, we'd love to talk with you.